Capital one archives a software insiders point of view. I worked at verint systems fulltime for more than 3 years pros good culture emea, lots of talented people, helpful workforce who go the extra mile and work hard for team mates and customers, good middle managers, emea senior managers and hr team care about people. Verint systems singapore pte ltd, secom centre 81 toh. Following a series of acquisitions, verint is investing heavily in cloud applications to augment its onpremise callcenter and workforce management applications, which continue to account for the bulk of its recurring revenue stream. How libased verint systems rebounded from crisis newsday. Verint systems has acquired in 9 different us states, and 2 countries. Vrnt, today announced its kana enterprise customer service suite has been honored with a gold stevie award for new product and service categoryrelationship management solution. This week, verint entered into a definitive agreement to acquire kana software. Jun 05, 2014 net income attributable to verint systems inc. The solution offers realtime access to customer engagement features, such as selfservice portals, call center management, social crm and.
Verints core offerings provide enterprise intelligence and security intelligence. Choose enterprise it software and services with confidence. Located in silicon valley in sunnyvale, california, kana is a leader in customer service solutions delivered both onpremises and in the cloud. Kana helps global organizationsincluding many of the fortune 500, midmarket businesses and public sector agenciesoptimize their engagements with consistent and contextual customer journeys across agent, web, social and mobile experiences. Kana, founded in 1996 and based in sunnyvale, california, specializes in software that analysts say will significantly improve verints customerservice programs. Strengths, domain expertise, and key differentiators. Compare verint workforce optimization to alternative call center workforce optimization software. Bodner started the company in 1994 with a focus on actionable intelligence innovation.
Further, the companies expect that the convergence of the solution set over time would create significant benefits for the joint verintkana customer base through innovative software and services that would help existing as well as new customers optimize customer engagement. Customer service solutions for enterprise organizations, q2 2014 report published april 7th. Verint systems agrees to buy pebacked kana software for. Subsidiaries to verint systems include kana software, opinionlab, and contact solutions. See kanas revenue, employees, and funding info on owler, the worlds. Kana software takes the gold in 2014 stevie awards for sales. Get the inside scoop on jobs, salaries, top office locations, and ceo insights. The company sells software and hardware products for customer engagement management, security, surveillance, and business intelligence. Verint is a software vendor with a core in analytical software. The companys most targeted sectors include software 50% and internet software and. Verint systems mergers and acquisitions summary mergr. Headquarters verint hq 330 south service road melville, ny 11747 united states phone.
Mark gainey founded kana in 1996 to market a software package designed to help businesses manage email and webbased. Dan bodner president, chief executive officer and chairman of the board of directors dan bodner has served as president and ceo of verint systems since its inception. Verint is a global leader in actionable intelligence. Their products are designed to assist clients in data analysis, specifically large data sets. Kana provides crm solution which helps the worlds best known brands master the. Vrnt today announced the signing of a definitive agreement to acquire kana software, inc. Vrnt, today announced that carenet healthcare services is implementing kana enterprise as a key solution for providing the next level of customer relationship management for its clients. Despite its diversity in other areas, verint systems employees are noticeably lacking in political diversity. The transaction is expected to close by april 30, 2014. Vrnt, today announced its kana enterprise customer service suite has been honored with. Verint enterprise feedback management efm users can create a complete customer feedback loop by linking customer surveys to actionable agent behavior.
Verint systems, provider of analytic softwarebased solutions for the security, surveillance, and business intelligence markets, has announced plans to acquire kana software, a developer of onpremises and cloud customer service solutions. Our comprehensive portfolio delivers a sophisticated framework for capturing enterprisewide ip video and other security and operational information, and provides users with integrated analytics, situation management and operational management capabilities. Kana, a verint company, is a leading provider of cloud and onpremise customer service solutions. Learn about kana s sunnyvale office san jose, ca area. The solution offers realtime access to customer engagement features, such as selfservice portals, call center management, social crm and knowledge management.
Verint enters definitive agreement to acquire kana software. Carenet delivers personalized care management and engagement solutions for a prestigious portfolio of national healthcare organizations, including commercial health plans, hospital systems, employer groups, the u. Vrnt, today announced that it has been named a leader in forrester research, inc. Kanas competitors, revenue, number of employees, funding and.
Verint systems completed its acquisition of eg solutions plc. Vrnt and provides onpremises and cloud computing hosted customer relationship management software products to many of the fortune 500, midmarket businesses and government agencies. I worked at verint systems fulltime for more than 5 years. If you focus on creating an efficient and smooth running software development team in one place, adopt those same practices in the other divisions. Verint speech analytics users can enhance customer retention and increase revenue by uncovering hidden opportunities within their customer base. Get detailed information, downloads, screenshots, latest updates, news, and special offers for verint systems software at updatestar the social software search engine. In august 2017, he became chairman of the board of directors. Verint systems sales rise on higher sales of surveillance. Verint to acquire kana software digital commerce 360. Steven thurlow vice president and global practice leader, engagement management verint systems.
The acquisition of eg has strengthened the capabilities of verints customer engagement portfolio, extending their lead with an even more comprehensive offering in. Verint is a provider of video surveillance and actionable intelligence solutions. Drive business growth with great customer experience, 2017. Compare pay for popular roles and read about the teams worklife balance. Their solutions help government and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. Choose business it software and services with confidence. Mar 19, 2014 sunnyvale, ca and melville, nymarketwired mar 19, 2014 kana software, a verint company nasdaq. Vrnt and provides onpremises and cloudbased customer engagement optimization ceo solutions to many of the fortune 500, midmarket businesses and government agencies. Verint witness systems software, hardware, e servicos do brasil ltda. Verint systems has acquired 10 companies, including 5 in the last 5 years. The companys most targeted sectors include software 50% and internet software and services 30%. Kana understands the value of great customer service experiences. Kana provides an industryleading customercentric ecrm solution to the largest businesses in the world, helping them to better service, market to, and understand their customers and partners, while improving results and decreasing costs in contact centers and marketing departments. Verint systems is a provider of actionable intelligence solutions for enterprise workforce optimization and security intelligence.
Verint has created a quick to deploy version of the solution that can provide key data elements to create a virtual walk around for backoffice managers. Kana software takes the gold in 2014 stevie awards for. Verint situational intelligence solutions helps protect people, property and assets in missioncritical environments. Verint express formerly called kana express is a cloudbased, omnichannel customer support platform for midsize businesses. Verint systems, provider of analytic softwarebased solutions for the security, surveillance, and business intelligence markets, has announced plans to acquire kana software, a developer of. Vrnt today announced the signing of a definitive agreement to. The verint cloud can help you simplify, modernize, and automate your customer engagement strategy.
Angellist about startup jobs recruiting investing blog were hiring product hunt help press. Verint shares kana s vision and will be strongly committed to kana s products following the closing of the transaction. Jan 09, 2014 ryan hollenbeck, senior vice president, global marketing, verint, and james norwood, chief marketing officer, kana software. Verint systems is a melville, new yorkbased analytics company which was founded in 2002.
Kanas competitors, revenue, number of employees, funding. Ryan hollenbeck, senior vice president, global marketing, verint, and james norwood, chief marketing officer, kana software. The pending purchase from private equity firm accelkkr will add key capabilities to the. We help leading brands, public sector organizations, and small and mediumsized business elevate their customer experience cx and lower costs. Kana enterprise named a leader for dynamic case management. See who you know at verint, leverage your professional network, and get hired. Steven has over 25 years of experience in designing and implementing customer engagement solutions, serving in technology, project and customer focused roles including as cto for ciboodle and head of product strategy for kana. The award was presented to kana on february 21 during a gala banquet at the bellagio hotel in las vegas. We provide onpremises and cloud solutions for large enterprises and.
Kana competitors, revenue and employees owler company profile. Presentation verint systems singapore pte ltd providing integration, testing, system implementation, services and installation support for verint systems digital recording systems, telecom network, call centre and video systems for telecommunications industry. Vrnt, today announced its kana enterprise customer service suite has been named a leader in forrester research, inc. Verint to acquire kana software, transforming the way. Kana named dynamic case management leader verint systems. See who you know at kana software, leverage your professional network, and get hired.
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